Shipping & Returns Policy

This Shipping and Returns Policy outlines the terms and conditions regarding shipping and returns for purchases made on our website www.simplyfivestudio.com (referred to as the "Site"). 1. Shipping Policy We offer shipping to addresses within India. Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout. Orders are typically processed and shipped within 3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package's delivery status. We are not responsible for delays in shipping or delivery due to unforeseen circumstances, such as weather, natural disasters, or carrier delays. 2. Returns and Exchanges We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 2 days of receiving your order for a refund or exchange, subject to the following conditions: The item(s) must be returned in their original condition, unused, and with all original tags and packaging intact. You must include a copy of your order confirmation or packing slip with your return. Shipping and handling charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part. To initiate a return or exchange, please contact our customer support team at hello@simplyfivestudio.com with your order details and the reason for the return or exchange. We will provide you with instructions on how to return the item(s). Once we receive your return, we will inspect the item(s) and process your refund or exchange within 7 business days. Refunds will be issued using the original payment method. 3. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at hello@simplyfivestudio.com with photos of the damaged or defective item(s) and your order details. We will arrange for a replacement or refund as soon as possible. 4. Contact Us If you have any questions or concerns about our Shipping and Returns Policy, please contact us at hello@simplyfivestudio.com.